Free tool
Friendly text and email messages for every stage, from asking for the retainer to a firm follow-up. Fill in your details and copy, or open them straight in Messages or your email app.
Opens Messages straight to them.
Made in your browser: nothing you type is sent to us or stored. Anything left empty shows as [brackets] to fill in.
When they say yes
Hi [name]! So excited to work with you. To lock in your date, the retainer is [amount] (invoice [invoice #]), due by [date]. You can pay by [Venmo @you / Zelle you@email / your payment link]. Please put [invoice #] in the memo. Thanks so much! [your business]
A day or two after the retainer was due
Hi [name], just a quick reminder that the retainer of [amount] (invoice [invoice #]) was due on [date]. Your date isn't officially booked until it's in, and I'd hate to lose it for you! You can pay by [Venmo @you / Zelle you@email / your payment link]. Please put [invoice #] in the memo. If you've already sent it, thank you, and please ignore this. [your business]
A few days before it's due
Hi [name]! A heads-up that your balance of [amount] (invoice [invoice #]) is due by [date], before your gallery is delivered. You can pay by [Venmo @you / Zelle you@email / your payment link]. Please put [invoice #] in the memo. Thanks so much! [your business]
When the work is done
Hi [name]! Your gallery is ready. The balance of [amount] (invoice [invoice #]) is due before I send it over. You can pay by [Venmo @you / Zelle you@email / your payment link]. Please put [invoice #] in the memo. Thanks so much! [your business]
1–3 days after it was due
Hi [name], hope you're doing well! Just a friendly reminder that the balance of [amount] for invoice [invoice #] was due on [date]. You can pay by [Venmo @you / Zelle you@email / your payment link]. Please put [invoice #] in the memo. If you've already paid, thank you, and please ignore this. [your business]
About a week after it was due
Hi [name], following up on invoice [invoice #]: the balance of [amount] is now a week past due. Could you let me know when you'll be able to pay? If something's come up, just tell me and we'll figure it out. You can pay by [Venmo @you / Zelle you@email / your payment link]. Please put [invoice #] in the memo. [your business]
Two weeks or more after it was due
Hi [name], the balance of [amount] for invoice [invoice #] has been outstanding since [date], and I haven't been able to reach you. Please pay by [new date] or reply to let me know your plan. As in our agreement, your photos will be delivered once it's paid in full. You can pay by [Venmo @you / Zelle you@email / your payment link]. Please put [invoice #] in the memo. [your business]
Keep it calm and factual. This is a template, not legal advice.
As soon as the payment arrives
Hi [name], got your payment of [amount] for invoice [invoice #]. Thank you so much! Your receipt is attached. [your business]
Tired of pasting these for every late client?
Lunas sends reminders automatically, with the invoice and your Venmo, Zelle or card link. Your client taps “I've paid”, you check it arrived and confirm, and the reminders stop.
Most clients who pay late haven't decided not to pay; they forgot, or it got lost under wedding planning. A friendly message a few days before the due date, with the amount and how to pay, gets most balances in with no chasing at all. The follow-ups are for the rest.
Put the invoice number in every message and ask clients to use it as the Venmo note or Zelle memo. Then you know exactly which booking a payment is for, instead of relying on a screenshot. Need terms to point to? Start from the free retainer policy template.
Remind them before it's due, not after: a friendly heads-up with the amount, the due date and exactly how to pay. Most late payments are forgotten, not refused.
A few days before the due date, then 1–3 days after, then about a week later. Keep the last one calm and factual, with a clear new date.
Yes. The easier it is to pay, the sooner they pay. Add your handle or payment link and ask them to put the invoice number in the memo, so you can match the payment.
If your contract says so, yes, and it's common practice. Say it up front in your retainer terms, not for the first time in a reminder. These are templates, not legal advice.
Templates only, not legal advice. Venmo, Zelle and Cash App are trademarks of their owners; Lunas isn't affiliated with them.