How can we help?

Setup takes four short steps, and you can change everything later in Settings.

1. Your business: where you are, your business name, what you do and how customers pay you.
2. Getting paid: PayNow (your UEN or your mobile) in Singapore, or your payment link, Zelle, Venmo or Cash App in the US. Tick GST or sales tax if you charge it.
3. On your invoices: your address, email and phone, and your registration if you have one.
4. Look: pick a layout, your colour and your logo, and see a sample invoice as you go.

Yes. Use your own name as the business name and leave "My business is registered with ACRA" unticked. In Singapore you don't need to register to trade under your own full name. Choose "My mobile number" for PayNow, so payments go straight to you.

Lunas installs from the browser, with no app store needed. Once installed, it opens in its own window with the Lunas icon.

1. iPhone: open app.bindery.run in Safari, tap Share, then Add to Home Screen.
2. Android: open it in Chrome, then tap Install in the menu (or the prompt that appears).
3. Computer: in Chrome or Edge, click the install icon at the end of the address bar. On a Mac in Safari: File → Add to Dock.

Turn notifications on for each phone or computer you use: Settings → More → Notifications on this device. You'll hear when a customer opens an invoice, accepts your deposit terms, says they've paid, or when a reminder goes out.

Yes. Settings → Import takes an Excel or Google Sheets file (or a copy-paste of the rows). You see a preview before anything is saved, and importing the same file again skips what's already there. Projects have their own import under Projects → Import.

Every invoice belongs to an order, so the customer's details and what they're buying are on it.

1. Customers → + New customer: their name and mobile (and email, for reminders).
2. Save and continue to order: what the job is, the items and prices, and the deposit if you take one.
3. On the order: Issue deposit invoice (or Issue invoice if there's no deposit).
4. Send on WhatsApp, Copy message, or Send by email. Your customer gets a page with the exact amount and how to pay.

Each invoice has its own pay page. In Singapore it shows a PayNow QR with the exact amount and the invoice number as the reference, so the money goes straight to your account with no fees. In the US it shows your payment link, Zelle, Venmo or Cash App. Your customer can also tap "I've paid" to tell you.

Their "I've paid" shows on your dashboard under To confirm, and on the order. Check your bank first, then tap Confirm (Lunas records the payment and can send a receipt) or Not received (they're told, and can try again). Nothing is marked paid until you confirm, and reminders pause while you check.

Open the order and use Record a payment: the amount (Lunas suggests what's owed now), how they paid and the date. Tick "Issue a receipt" to send them one. Made a mistake? Void the payment and record it again.

Yes. On a new order, set Deposit to "In stages" and list the stages, each as a % or an amount (renovation starts at 10% / 40% / 40%). Each stage gets its own progress invoice, with a pay page, "I've paid" and reminders, when you're ready to bill it. The final invoice bills whatever is left. If you bill in stages most of the time, answer "In stages" in Settings → Your business, and new orders start with a plan.

In Settings → Your business, set "How do customers usually pay you?" to "No deposit: I invoice when the work is done". Deposit settings disappear, and orders get one invoice for the full amount. For the odd job that needs one, tap "Ask for a deposit on this order" when you create it.

Yes. Lunas numbers invoices for you (e.g. INV-2026-0001), and you can change the prefix and style in Settings → Invoices. For your own scheme, such as a client code and a count, tap "Use your own invoice number" under the Issue button and type it. A number you've already used is refused, so no two invoices share a number.

An issued invoice never changes, so your records stay trustworthy. Edit the order, then void the old invoice (with a short reason) and issue a new one. The voided invoice is kept, marked void, and its pay link stops asking for money.

Lunas emails your customer on the due date, then 3 and 7 days later, with the invoice and pay link. Reminders stop as soon as they pay or tap "I've paid". Switch them on or off in Settings → Invoices. A customer with no email gets no automatic reminder; you'll get a notification to send one yourself on WhatsApp.

Settings → Getting paid, under PayNow: tick "My business is GST-registered" and add your GST registration number (in the US, tick "I charge sales tax" and add your rate). New orders then show the tax, and invoices become tax invoices. Orders already created keep the tax they started with.

It's a page where new customers ask for a price, with photos. Turn it on in Settings → Enquiries, then put the link on your Instagram, Google profile or website. Every enquiry lands in Enquiries with a Call and WhatsApp button, and when you're ready, Create quote turns it into an order without retyping.

For jobs that run in stages over weeks, like renovation or a wedding shoot: a schedule of every job, quick updates ("carpentry done"), photos, and a progress page your customer can follow. Turn it on or off in Settings → More. Link a project to its order, and you can bill each stage from the project.

Add your Google review link in Settings → Reviews. Once an order is paid in full, Lunas offers to ask the customer, or asks by email automatically after a few days if you switch that on.

Yes, any time, on every plan: Settings → Export data gives you CSV files that open in Excel, Numbers or Google Sheets. Your data is yours.

Settings → More → Refer a friend has your own link. Copy it or send it on WhatsApp. Everyone who signs up with it is counted as referred by you.